Piano Repairs and Restorations

Deciding whether to restore an older piano or replace it with a new one can be a difficult decision, particularly if it is a special family heirloom or a unique instrument. Our network of experienced technicians will ensure that honest, practical and professional advice is given every time when it comes to your well-loved piano and help guide you in the right direction.

As a Steinway & Sons Repair and Service Center, we are qualified to undertake any job on your piano, from the simplest to the most complex of repairs.  We can undertake major restorations of all Steinway pianos using genuine Steinway parts and repair methods.

We make a thorough examination of the instrument and recommend the extent of work required to bring it up to the best possible standard, taking into account the piano’s age and use.  In most cases soundboards can be fully restored without replacement and if replacement is required, this can be done at the Steinway factory.  All other work can be carried out in our own workshops at 451 Willoughby Road, Willoughby (Sydney) and 28 Ross Street, Newstead (Brisbane).  These restorations can include all casework, and internal and action repairs.

We are also equipped to carry out repairs, rebuilds and restorations of grand and upright pianos of most brands.


Theme & Variations Piano Technician, Ken Hatfield


Theme & Variations Piano Technician, Julian Morgan-Smith


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Contact Us

Call NSW: (02) 9958 9888
Call QLD: (07) 3666 0650
Send us an email



451 Willoughby Road
Willoughby NSW 2068

QLD - Service Centre

28 Ross Street
Newstead QLD 4006